Results-oriented and strategic-minded Chief Operating Officer (COO) with a proven track record of driving operational excellence and organizational growth. A dynamic leader with extensive experience in overseeing business operations, optimizing processes, and driving efficiency. Skilled in managing cross-functional teams, fostering collaboration, and implementing effective strategies to deliver exceptional results. Committed to delivering exceptional customer experiences and achieving operational excellence.

• Spearhead overall business operations, including supply chain, manufacturing, logistics, and customer service, resulting in a 25% increase in overall efficiency.
• Develop and implement strategic initiatives to drive growth, streamline operations, and improve profitability.
• Lead cross-functional teams in executing projects, ensuring alignment with organizational goals and objectives.
• Implement data-driven decision-making processes to optimize performance and enhance operational effectiveness.
• Establish strong vendor relationships and negotiate contracts to optimize pricing, terms, and service levels.
• Develop and maintain a culture of continuous improvement, fostering innovation and employee engagement.

• Managed end-to-end operations, including production planning, inventory management, and quality control.
• Implemented Lean Six Sigma methodologies to reduce waste, improve process efficiency, and increase productivity by 20%.
• Led cross-functional teams in implementing process improvements and driving cost-saving initiatives.
• Developed and monitored key performance indicators (KPIs) to track operational performance and identify areas for improvement.
• Oversaw the implementation of an ERP system, resulting in improved data accuracy and streamlined workflows.

• Master of Business Administration (MBA), XYZ University, Year
• Bachelor of Science in Operations Management, XYZ University, Year

• Operations management and process optimization
• Strategic planning and execution
• Cross-functional leadership and collaboration
• Supply chain management and logistics
• Continuous improvement methodologies (Lean, Six Sigma)
• Budgeting and financial management
• Change management and organizational development
• Strong analytical and problem-solving skills

• Certified Operations Executive (COE), Year
• Lean Six Sigma Green Belt, Year

• Operations Excellence Award, Industry Association, Year
• Top 50 Operations Professionals, Industry Magazine, Year

Available upon request